In mid-May of this year, the provincial capital, Mr. Lu received a precious birthday gift to send loved – to spend million to buy a Longines quartz watches. At present, the Watch has been sent to the Shanghai headquarters of repair can be, Mr. Lu is intolerable to require merchants to replace. Yesterday afternoon, Mr. Lu brought a watch repair registration form, while the watch has been sent to businesses November 6 repair, until now, no response.

Three people have reported that repair businesses that require new ones to identify the reasons for the Watch and then make the final answer

In mid-May of this year, the provincial capital, Mr. Lu received a precious birthday gift to send loved – to spend million to buy a Longines quartz watches. This is a luxury watch can be brought by Mr. Lu endless trouble for just one month is not gone, after the repair of the two is still stop-go. At present, the Watch has been sent to the Shanghai headquarters of repair can be, Mr. Lu is intolerable to require merchants to replace.

Yesterday afternoon, Mr. Lu brought a watch repair registration form, while the watch has been sent to businesses November 6 repair, until now, no response. Maintenance shown on the “Quality Status” column that read “stop and go”, “appearance of a slight scratch,” the words. Mr. Lu said that this year, May 15, caring for a shopping center in Suzhou Road, Longines counters spent 10.1 thousand yuan to buy a piece of quartz watch, as a birthday gift given to him. Received watches, Mr. Lu naturally very happy, but a month later, he began with a worried frown. “Just spent a month, the Watch is not gone, sent to the repair business there, said it should be the battery problem. What is the battery can no electricity a month ah!” But, after changing the battery, running the Watch again.

Did not last long, in August, watch again Problems? “Is the stop-go, such as stopping the afternoon away in a few hours into the night it was suddenly gone.” Mr. Yu Shilu Naqu again the second time of repair, the test results is a small winding wheel to pull its weight problem. Until this year, by the end of October, the third piece of the Watch problem. Sent to the store, the merchant will be sent to the Shanghai headquarters of the Watch checks, but 20 days has passed, what reason do not go to watch has stopped the final result. To spend big money to buy a Watch, Mr. Lu has been difficult to accept the “patchwork” of reality. “We spend so much money to buy blocks of the Watch to enjoy an equivalent value, of course, the situation is clearly not value for money, of course I can not accept. I now have serious doubts about the quality of this piece of the Watch!” Mr. Lu’s comments now are: either to give him the same type for a new Watch, or else for an additional style, if the price is more than can makes up for the difference! But his proposal was rejected merchants.

Since then, the reporters came to interview the shop a store manager Wei. She said that Mr. Lu bought this watch has certainly been reported repair three times, the first two batteries and winding wheels were the problem, the third being sent to the headquarters after the inspection, the specific reasons may have to be out until early December. In regard to Mr. Lu made the proposal for the Watch is currently impossible to satisfy. She said that, in accordance with the provisions of the brand, consumers purchased Watches within two years of problems, after repair to confirm the status quo can not be restored only after the replacement. So now can identify the cause of the problem until after the headquarters in Shanghai in order to make the final deal with the response.

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